I’m not a big donut eater. But I’m traveling. As you’re reading this post today, I’m on the road yet again, but this time I’m on the way home. The editing conference in Atlanta was absolutely wonderful, and I’ll be posting about it in more detail later on. But yesterday morning, as my friends and I were getting ready to go to church, we decided that we wanted donuts for breakfast.
And I figured it would serve as a reward for pretending to be an extrovert for almost an entire week. So I jumped in the car and drove down to the nearest donut shop. I won’t identify which one, but I can tell you they’re all over the place in this part of the world.
I went through the drive in and asked for chocolate-glazed donuts. Now, I don’t know if it’s a family thing or a cultural thing or a regional thing, but to me a chocolate-glazed donut was a chocolate-frosted donut. Apparently, that’s incorrect, because when the Donut Gal in the window showed me the box of donuts, I saw chocolate cake donuts with glaze on them. I realized my mistake immediately and apologized.
Well, Donut Girl heaved a heavy sigh, rolled her eyes, and stormed back to the donut case to replace the glazed donuts with the frosted ones. When she returned, she wouldn’t even look at me and initiated a conversation with the next person at the window behind me.
At first, I was really irritated, because that’s just rude.
Yes, I was wrong and caused her some level of inconvenience, but I did apologize. And the least she could have done was acknowledge that I was sorry. But then, I thought about her. I mean, she’s working in a gas station donut shop. She probably doesn’t get tips. She may not even get paid well, And she works with the public. So I can understand some irritability.
It was mainly the attitude that irked me. I’ve never ordered donuts in a drive-thru before. I’m also not a normal customer of this particular donut chain. But if I were, I would be upset enough about this experience that I might not come back. Donut Girl has a responsibility to her employer to represent him to the public, and she did a poor job of that yesterday morning.
But you know what? I am Donut Girl.
People irritate me. They inconvenience me. They give me bad information and then act surprised when I deliver an incorrect product. And most of the time, my attitude stinks. I grumble and complain and roll my eyes. And while I don’t do that to their faces, doing it behind their backs is worse, because it’s evidence of what’s in my heart.
And I don’t represent a donut chain. I represent God (2 Corinthians 5:18-21). As Jesus-followers, God has given us a job to point the way to Him, to show people how to be reconciled with God Himself. That makes us God’s ambassadors–God’s representatives on Earth. And if I mistreat people, whether they’re wrong or not, that’s a poor representation of who God is and how He treats people.
So before I criticize Donut Girl for her attitude, I need to check my own.
How about you this morning? Are the petty details of life turning you into a grumbler? Do you let people’s faults (or perceived faults) get under your skin? Are you forgetting who you represent?
Don’t be like Donut Girl. Be like Jesus.